OUR PURPOSE

We are dedicated to becoming 'Australia's most customer and community engaged technology solutions partner' and are here to serve you and your community.

OUR VALUES

Honesty and Integrity

We will demonstrate honesty and integrity in all our dealings.

Passion

We are passionately committed to the success of our business, staff and customers.

Fun

We encourage a fun and safe working environment and celebrate our successes.

Engagement

We will actively engage with our customers, staff and the community.

Living these values enables us to deliver innovative outcomes for our customers and our communities.

OUR MISSION

  • To engage, support and strengthen the communities in which we operate to create long-term sustainability, growth and partnerships.
  • Create lasting, meaningful and trusted customer relationships.
  • Enable successful customer outcomes through innovative solutions.
  • Develop a culture where teamwork, integrity, passion and diversity are recognised and celebrated.
  • Provide our staff with specialised training, higher education options, career advancement opportunities and recognising the importance of family and a sound work-life balance.
  • Give our shareholders a healthy financial return and participation in a strong community dividend.
  • Make our shareholders, staff, customers and suppliers all feel proud to be associates of our Group.
“Founded in 2000, Bendigo Telco was established by a group of large Bendigo businesses that wanted better access to telecommunications technology. Based on the ‘community banking’ model made famous by Bendigo Bank – Bendigo Telco was conceived as a telco that would support the needs of the local community.”

2000

A NEW LOCAL TELCO

The founding of Bendigo Telco was an initiative of the Bendigo and Adelaide Bank, supported by many other larger business from the Bendigo area. Our first product was simply ‘long distance’ calling and soon after that, dial-up internet.

IN THE BEGINNING

We forged close ties with Community Enterprises in our region including those from Strathfieldsaye, Eaglehawk and Huntly. Today Bendigo Telco is associated with more than twenty community enterprises spread right across Australia.

2002

2003

A FIRST FOR REGIONAL AUST

Construction of regional Australia’s first purpose-built data centre. This facility is at the heart of our cloud services and provides a true local alternative to capital-city based services.

THE NATIONAL GROUP WAS EST.

Community Telco Australia was formed – and Bendigo Telco became its original franchise partner. This was soon followed by many other ‘Community Telco’s’ across regional Australia.

2004

2005

LISTED ON THE STOCK EXCHANGE

Bendigo Telco was listed on the ‘Bendigo Stock Exchange’ - which would later be merged with the National Stock Exchange (NSX). We have a proud history of distributing dividends to our communities for over fifteen years.

OUR OWN FIBRE INFRASTRUCTURE

Investment in our own optical fibre infrastructure in the Bendigo CBD region. This allowed us to provide super high-speed data services to Bendigo businesses years before they would have otherwise been available.

2006

2009

METRO FIBRE RING

Delivery of a ‘Metropolitan Area Network’ (MAN) for Bendigo businesses – based on a core of our own fibre. This MAN fibre-ring enabled us to provide highly resilient data services at multi-gigabit speeds.

BENDIGO BANK DATA NETWORK

Implementation of a 500 site ‘MPLS’ data network that spans the whole of Australia for the fast-growing branch-network of the Bendigo Bank. This was later expanded to include around 1000 ATM’s.

2011

2014

INDEPENDENCE

Bendigo Telco again became an independent telco with wholesale partnerships in place with all the major underlying carriers including Telstra, AAPT and NBN Co.

ACQUISITIONS

Bendigo Telco purchased VicWest Community Telco and Community Telco Australia’s business customer’s.

2016

2017

OUR GROWTH

Bendigo Telco acquired the last remaining customers of Community Telco Australia and is now a business with revenues in excess of $40M that employs more than 100 people across Australia.